Friday, July 11, 2014

Cooking Joe Canadian #CASL


In 2010 I am a happy little frog named Joe Canadian who sits in a nice pan of cool water when bill C-28 begins it’s early progress through the House Of Commons. CASL sounds like a wonderful little piece of legislation to Joe Canadian the happy little frog. It is a law to protect Joe from spammers. It sounds so sweet. The government must have his best interest at heart. Joe does not ask who brings this law to the House. He does not ask how it will affect him. After all, Joe is not a spammer. Joe is a realtor.

Joe happily goes on his way and does not notice when the legislation gets a little more intense on January 1st, 2014. The water is getting warmer in his little pan of water but he does not know it. It was so gradual and besides now it is quite comfortable. Surely the government is looking after his interests. He continues to do business like he has always done business. He has open houses, he shows houses, he has this nice sheet that he leaves out at the entrance where the guests can sign in and leave their email addresses. Later he will add them to his email list and send them updates about houses going on the market.

Joe learned all about content and adding value at a seminar last year. So his newsletter gives great tips. He shows people how to prepare their existing homes for the market. There are renovation tips. There are home decorating tips. There is information about the best areas in which to live and articles about the best schools. He has been getting great reviews from people who get it. Some even repost it to their social media sites. Joe has been very clever and used a system where he can actually see who opened his emails, who clicked on his articles, and he can measure their interest. Overall it has helped him to increase his sales by 15% last year and he can attribute a few of his latest deals to this process. He is quite happy.

Poor Joe does not know that the water is heating up in his little pan of water and that he is about to get cooked!

The Canadian Anti Spam Legislation is about to steal his hard earned list. Joe Canadian who is a realtor is about to be very effected by something that is way outside of his control. His sister who owns a spa is also about to be effected. His mother-in-law who owns a flower shop is also about to be effected.

CASL puts them all in very hot water indeed. Now they must prove consent. July 1, 2014 the water just went into a boil. The lists that they built from long term customer interaction, and adding value to content are just as “at risk” as the real spammers lists. They are told that they have 36 months to turn that verbal consent into a double opt-in, but what if one unhappy customer, or one devious competitor reports them in the meantime? The onus is on them to prove their innocence. Once they are in court being boiled away to nothing, they will have their chance to prove that they did indeed comply. It will only cost them thousands of dollars and hundreds of hours of lost time, so why should they complain?

Joe found out about this just days before July 1st. He should have been paying attention of course, so it is his fault. After all, everyone in Canada should watch every piece of legislation going through the House Of Commons daily because one never knows when someone with an agenda wants to boil you. So now Joe will get rid of several really good prospects from his list and comply with the theft of his hard work. He will hire a social media management team to keep compliant in the future. He will take extra insurance on, just in case of lawsuits or fines. One needs to be prepared, and it is only a few thousand extra money a year to do all of this. So Joe Canadian should just accept his fate and his little pan of boiling water and let himself get cooked.


Joe, pick up the phone and call your MP! Organize a protest. Write an article. Do something! You are getting cooked!

Always Loyal2U,

Kerry George


If you want tips on how to deal with CASL see our page at our Loyal2U site. There are also some great articles about this issue on LinkedIn.